Digital Service Design

4 days workshop

The brief

Analyze the recent Artificial Intelligence developments in the Self-care topic (beauty & wellness) and ideate a digital service for skin focused people to improve the user experience in 4 ways: affective interactions, context-aware, predictive and deeply personalized services.

The research - User persona


Interior Designer, 45 years

“Having a healthy skin makes me feel beautiful”

Google skill, artificial Intelligence for beauty care

Beauty Mask is the only personal assistant skill that gives you personalized face mask ingredients for skin focused people

Beauty Mask Skill uses the GPS to detect weather and pollution of the user’s location and thanks to the AI identifies the possible factors that are affecting the user’s skin and provides the best possible solution to repair or prevent damages.

Research methodology

Artificial Intelligence

Qualitative analysis

Service design

User Journey

UX design

Idea generation