Digital Service Design

4 days workshop

The brief

Analyze the recent Artificial Intelligence developments in the Self-care topic (beauty & wellness) and ideate a digital service for skin focused people to improve the user experience in 4 ways: affective interactions, context-aware, predictive and deeply personalized services.

Mentor
@Besplemennova

The research - User persona

Serena

Interior Designer, 45 years

Activities
Getting expert advice
Daily skincare routine
Face mask once a week

Needs
Find a proper expert advisor
Personalized product for the beauty routine
Suitable face mask

“Having a healthy skin makes me feel beautiful”

Challenges
Finding an advisor that works without spending much money and time
Remembering to do the mask

Oportunities
Give a user a personalized advisor based on its needs and location
Notify skincare activities

Google skill, artificial Intelligence for beauty care

Beauty Mask is the only personal assistant skill that gives you personalized face mask ingredients for skin focused people

Beauty Mask Skill uses the GPS to detect weather and pollution of the user’s location and thanks to the AI identifies the possible factors that are affecting the user’s skin and provides the best possible solution to repair or prevent damages.

Research methodology

Artificial Intelligence

Qualitative analysis

Service design

User Journey

UX design

Idea generation

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Team

Mentor

Activities

Needs

“Having a healthy skin makes me feel beautiful”

Challenges

Oportunities

Beauty Mask is the only personal assistant skill that gives you personalized face mask ingredients for skin focused people